
Out of hours contacts
For All Emergencies
000 – Call for immediate emergency assistance
(ambulance, police, fire).
Emergency Departments & Urgent Care
​
Victorian Virtual Emergency Department (VVED)
24/7 virtual emergency care for non-life-threatening conditions.
Nurse on Call
1300 60 60 24
https://www.health.vic.gov.au/nurse-on-call
Free, 24/7 phone advice from a registered nurse.
After-Hours GP & Medical Care
13SICK National Home Doctor Service
13 74 25
https://www.13sick.com.au
After-hours home visits and telehealth GP services.
Baw Baw Primary Care Centre
https://www.bbpc.org.au
Bulk-billed primary care for urgent but non-life-threatening conditions.
​
Poison Information & Advice
Poisons Information Line
13 11 26
https://www.poisonsinfo.nsw.gov.au
24/7 advice on poisoning, medication errors, and chemical exposure.
Mental Health & Crisis Support
Lifeline
13 11 14
https://www.lifeline.org.au
24/7 crisis support and suicide prevention.
Beyond Blue
1300 22 4636
https://www.beyondblue.org.au
Mental health support, anxiety and depression resources.
Suicide Call Back Service
1300 659 467
https://www.suicidecallbackservice.org.au
Free, 24/7 phone and online counselling for people at risk of suicide.
1800RESPECT (Domestic & Family Violence Support)
1800 737 732
https://www.1800respect.org.au
24/7 support for people impacted by family and sexual violence.
Safe Steps (Family Violence Crisis Service)
1800 015 188
https://www.safesteps.org.au
24/7 confidential support for family violence.
Orange Door (Family Violence Support & Child Wellbeing)
https://www.orangedoor.vic.gov.au
Free, integrated support for adults, children, and families experiencing family violence.
Eating Disorders Victoria Helpline
1300 550 236
https://www.eatingdisorders.org.au
Support for individuals affected by eating disorders.
Headspace (Mental Health Support for Young People 12-25)
1800 650 890
https://headspace.org.au
Mental health, counselling, and wellbeing support.
Victorian Psychiatric Triage Services
24/7 crisis mental health assessment (contact your local health
service for triage numbers).
