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Policies
Policies
Purpose
To outline our commitment to the safety and wellbeing of all children and young people who attend Albert Street Paediatrics, and to ensure compliance with the Child Safe Standards in Victoria.
Scope
This policy applies to all staff, contractors, students, and anyone engaged in work at or on behalf of Albert Street Paediatrics.
Commitment to child safety
We are committed to the safety, participation and empowerment of all children.
We have zero tolerance for child abuse and take all allegations and concerns very seriously.
We promote the cultural safety of Aboriginal and Torres Strait Islander children, children from culturally and linguistically diverse backgrounds, and children with a disability.
Creating a child safe environment
We actively work to create an environment where children feel safe, respected, and heard.
All clinical and administrative staff are expected to act in accordance with our child-safe values and behaviours.
Our clinic is designed to be child-friendly and developmentally appropriate for children and adolescents of all ages.
Roles and responsibilities
All staff must report suspected child abuse or neglect as required under the Children, Youth and Families Act 2005 (Vic).
All clinicians are mandatory reporters and must notify Child Protection if they form a reasonable belief that a child is at risk.
The practice director ensures all staff are trained in child safety and reporting obligations.
Responding to concerns
Any concerns about a child’s safety must be documented and escalated promptly to the practice director.
In cases of suspected abuse, a report must be made to Child Protection or Victoria Police as required.
Immediate steps will be taken to protect the child from harm where possible.
Staff recruitment and supervision
All staff working directly with children must hold a current Working With Children Check.
We require referees and appropriate screening before employment.
All staff receive training and supervision to ensure child safety obligations are met.
Code of conduct
All staff must comply with our Child Safe Code of Conduct, which outlines appropriate behaviour and boundaries when working with children and families.
Privacy and confidentiality
Information about child safety concerns will be managed sensitively and shared only with those directly involved or where required by law.
Child and family involvement
We value the input of children and families and welcome feedback on how we can improve child safety within our service.
Review
This policy is reviewed annually or when there are changes to relevant legislation or the Child Safe Standards.
Additional information for families: child safety and reporting
Our commitment to families
Albert Street Paediatrics is committed to promoting the safety, wellbeing, and rights of all children. We have zero tolerance for abuse or neglect. All staff are trained in child safety, and as medical professionals we are legally required to report concerns about child abuse or neglect.
When a referral may be made
We may be required to make a report to Child Protection or other authorities if we are concerned that:
A child has been physically or sexually abused
A child is being neglected or exposed to harm
A child has disclosed abuse, or we see signs of possible abuse
A caregiver is not safely meeting the child’s needs
There is significant family violence, parental mental illness, or substance misuse affecting a child’s safety
Mandatory reporting is not about making accusations. It is a legal obligation that ensures children and families can be supported when there are serious concerns.
What happens when a report is made?
You will be informed if a report is made, unless this would place your child at further risk.
Your child will continue to receive appropriate care, either through our clinic or the hospital.
A report may be made to Child Protection or Victoria Police depending on the concern.
Making a report is not a judgment about parenting—it is a professional responsibility under Victorian law.
Who might be involved?
West Gippsland Hospital Paediatrics
Provides urgent hospital-based medical assessment and care for children with safeguarding concerns.
VFPMS (Victorian Forensic Paediatric Medical Service)
A statewide team of expert paediatricians who assess children for suspected abuse or neglect and who provide guidance to hospital-based paediatricians.
Child Protection (DFFH Victoria)
Government agency that investigates child safety concerns and ensures the child’s safety and wellbeing.
Victoria Police
Investigates possible criminal offences against children, such as physical or sexual abuse.
Social Work
Social workers support families during assessments and assist with safety planning or referrals.
If you have questions
Please speak with our paediatrician or clinic team if you have any questions about child safety or a referral. We are here to support you, and we will explain the process wherever we are able.
We will always:
Prioritise your child’s safety
Treat families with compassion and respect
Maintain confidentiality where possible
Work with other services to ensure coordinated care
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